Frequently Asked Questions
Everything you need to know about Ohio Mulch fashion and service.
What is the standard shipping time for orders?
We offer standard shipping across the United States, typically arriving within 3-7 business days. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please use our online portal to generate a prepaid return shipping label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Ohio Mulch accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your clothing materials sustainably sourced?
We are committed to ethical fashion. Many of our collections utilize organic cotton and recycled fibers to ensure our environmental impact remains as small as possible.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel an order within 60 minutes of placement by contacting our customer support team.